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Some great stories from the IT support trenches in the user comments of this article on the Register today:
The trials of supporting remote users
In my first IT job I done some support as well as development work, and swore I would never go back to it!
Tags: trials trenches theregister swore
Permalink: http://www.design-ireland.net/news/title/The_trials_of_supporting_remote_users
Title: The trials of supporting remote users
Author: John Collins
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